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Terms and Conditions | Mimi Delights

Terms and Conditions

Welcome to Mimi Delights. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

Mimi Delights operates an online bakery offering freshly made products. By placing an order, you confirm that you are at least 18 years old or have parental consent to use our services.


2. Products and Services

We strive to provide accurate descriptions and images of our products. However, slight variations may occur due to the handmade nature of our items. All products are subject to availability, and we reserve the right to discontinue any product at any time.


3. Orders and Payment

Orders can be placed through our website. Full payment is required at the time of order. We accept major credit cards and other payment methods as indicated on our site. Prices are subject to change without notice, but such changes will not affect orders already placed.


4. Shipping and Delivery

We offer shipping within Ottawa. Shipping times and costs are provided at checkout. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers or unforeseen circumstances. Please refer to our Shipping Policy for detailed information.


5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photographic evidence. In exceptional cases, refunds or replacements may be offered at our sole discretion.


6. Allergens and Dietary Information

Our products are made in a facility that handles nuts, dairy, gluten, and other common allergens. We cannot guarantee the absence of cross-contamination. Customers with allergies or dietary restrictions should exercise caution.


7. Intellectual Property

All content on our website, including text, recipes, images, and logos, is the property of Mimi Delights and is protected by intellectual property laws. Unauthorized use of our content is prohibited. If you'd like to use our content, please email us, and we will discuss your ideas and find a proper solution.


8. Limitation of Liability

Mimi Delights is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability for any claim arising from your use of our products, or from anyone with whom you share our products, shall be limited to the purchase price of the product in question.


9. Governing Law

These terms and conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Ontario.


10. Changes to Terms

We reserve the right to modify these terms and conditions at any time without notice. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.


11. Contact Information

For any questions or concerns regarding these terms, please contact us at:


By using our website and services, you acknowledge that you have read, understood, and agree to these terms and conditions.