PRIVACY POLICY

Effective Date: November 14, 2024

At Mimi Delights, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our bakery products, including cheesecakes and muffins.

Information We Collect

We may collect personal information from you in various ways, including when you:

• Place an order on our website.
• Subscribe to our newsletter.
• Interact with our website (e.g., IP address, geolocation, etc.).

The types of personal information we may collect include:

• Contact Information: Name, email address, phone number, and shipping address.
• Payment Information: Credit card details and billing address (processed securely through Shopify using AES-256-bit Encryption Algorithm).
• Order Information: Details of the products you purchase.

How We Use Your Information

Mimi Delights uses your information for the following purposes:

• Order Processing: To process your transactions and manage your orders.
• Customer Service: To respond to your inquiries and provide support.
• Marketing Communications: To send you promotional materials and updates if you have opted in.
• Website Improvement: To analyze usage and improve our website's functionality for a better user experience.

Disclosure of Your Information

We are absolutely committed to our customers' privacy and do not sell or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: Third-party service providers who assist us in operating our website, processing payments, or delivering orders (e.g., Shopify or delivery companies).
• Legal Compliance: If required to do so by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us recognize you on future visits. You can control cookie settings through your browser.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal information.
• Correction: You have the right to request that we correct any information you believe is inaccurate.
• Deletion: You have the right to request that we delete your personal data under certain conditions.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

• Email: info@mimidelights.ca
• Phone: (613) 227-4577
• Mailing Address: 222 Somerset Street West, Ottawa, ON, K2P 2G3, Canada